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Bug #2610 - Cannot print GIFs in documents - Return to bug list
Reporter: ****** Created: 09-16-2007
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Version:   Patchlevel: Operating System:
To be closed in version
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Assigned to: ****** Add CC:
Depends on bugs:
Blocks bugs: #2625, #2659, #2666
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Attachments:
Name Size Type Created  
noGIFprint.zip 32k application/zip 09-19-2007


Comments:
Posted by: ******
Date: 2:21 PM 09-16-2007
I had an old document written in NeoOffice 2.0 that contains a GIF as a logo. NeoOffice 2.0 printed it with no problems at all, but upgrading to NeoOffice 2.2.1 the documents prints without the graphic (exporting in PDF gives same result).
I tried creating a new document from scratch (just in case), and the issue is the same: the GIF does not print; converting the logo in JPG resolved the issue, but I cannot do this workaround for all my old documents (they are a lot!).
The GIF is a normal picture, with no transparency set.
2.2.1 patch 1 didn't solve the problem.

The issue was verified on PowerPC and Intel Macs, OS X 10.4.10

Posted by: ******
Date: 2:24 PM 09-16-2007
The problem seems not related with a specific printer: it was present with inkjets (Epson C64, Epson R200) and laser printers (HP); it also appens with simple pdf exporting.
The graphic is normally visible in the open document.

Posted by: ******
Date: 3:29 PM 09-16-2007
Please attach a sample document to test.

Posted by: ******
Date: 6:29 PM 09-18-2007
The problem is not present in NeoOffice 2.1. I'll post a sample document.

Posted by: ******
Date: 2:46 PM 09-19-2007
I'm posting the sample document.
It will print correctly with NeoOffice 2.1.
It will not print the graphic (GIF) in 2.2.1 (also with patch 1).
You don't need to print to paper, as the problem is visible also in print preview.

Posted by: ******
Date: 3:55 PM 09-19-2007
Tested attached file using NeoOffice 2.2.1 patch 1 on PPC G4 and was able to reproduce error - image not shown in print preview nor when creating pdf

Tested in OOo 2.2.1 and was able to print image to pdf

Posted by: ******
Date: 11:09 PM 09-19-2007
I think that I have fixed this bug. Can you try the following test patch and see if the bug is fixed for you?:

PowerPC:
http://jane.neooffice.org/test/NeoOffice-2.2.1-Patch-1-Test-2-PowerPC.dmg

Intel:
http://jane.neooffice.org/test/NeoOffice-2.2.1-Patch-1-Test-2-Intel.dmg

Posted by: ******
Date: 3:04 AM 09-20-2007
I can confirm that the bug was fixed (at least on intel, I cannot test on PPC) with the patch you posted.
Thanks for your fast resolution.

Posted by: ******
Date: 10:33 AM 09-20-2007
Thanks for confirming that it works. FYI, I am changing back the status to "assigned" as we usually don't change it until I put out an official patch.

Posted by: ******
Date: 1:30 PM 10-09-2007
I have included the fix in NeoOffice 2.2.2. You can upgrade to NeoOffice 2.2.2 by downloading the latest patch from the following URL:

http://www.neooffice.org/neojava/patch.php


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